Terms of Service

By accessing HarvestIQ via USSD, SMS, Voice IVR, the Field Agent app, or web platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of the service.

HarvestIQ provides AI-powered agricultural price intelligence, spoilage prediction, and buyer connection services to smallholder farmers and agricultural cooperatives in Nigeria. Services are accessible via USSD code *384*7#, daily SMS alerts, Voice IVR in Hausa, Yoruba, Igbo and Pidgin, and the Field Agent mobile application.

The HarvestIQ platform is intended for use by individuals who are farmers, members of farming cooperatives, agro traders, logistics providers, or institutional partners operating within Nigeria. Users must provide accurate information when registering crop and harvest data.

• The Free Alerts plan is available at no cost and includes daily SMS price alerts for one crop
• The Farmer Pro plan is billed at ₦2,500 per month and includes full forecasting and buyer connection features
• The Cooperative Group plan is billed at ₦800 per member per month
• Subscriptions may be cancelled at any time; no refunds are issued for partial billing periods

HarvestIQ's price forecasts, spoilage predictions, and sell recommendations are generated using AI models trained on historical market data and are provided for informational purposes only. While our models achieve 85%+ directional accuracy, HarvestIQ does not guarantee specific financial outcomes from following these recommendations. Farmers make final selling decisions at their own discretion.

Field Agents are independent representatives who earn commission on facilitated transactions. Field Agents must accurately relay AI recommendations and may not misrepresent prices or buyer information to farmers. Violations may result in removal from the Field Agent program.

HarvestIQ Technologies Ltd. is not liable for losses arising from network outages, telco service interruptions, or third-party buyer non-performance. Our platform facilitates connections and provides intelligence but is not a party to transactions between farmers and buyers.

HarvestIQ reserves the right to suspend or terminate access for users who violate these terms, provide fraudulent information, or misuse the platform's buyer connection or Field Agent features.

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved through the courts of Lagos State.

For questions about these Terms of Service, reach us at hello@harvestiq.africa or visit our Contact page.